Refund Policy

At Rabiul Islam International Pvt Ltd, customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. However, if you are not completely satisfied with your purchase, we offer a transparent and fair refund policy to make your shopping experience worry-free.


  1. Eligibility: To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as you received it. Returns must be initiated within 30 days from the date of purchase.
  2. Proof of Purchase: Please provide a valid proof of purchase, such as a receipt or order confirmation, when returning an item.
  3. Return Process: Contact our customer service team at [contact email/phone number] to initiate the return process. Once your return request is approved, you will receive instructions on how to return the item.
  4. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
  5. Refund Processing: Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original method of payment within 7-10 business days.


Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at +91 9330249889. We will work with you to resolve the issue promptly, whether it involves a replacement, refund, or repair.

Non-Refundable Items

Certain items are not eligible for refunds, including:

  • Gift cards
  • Downloadable software or digital products
  • Perishable goods
  • Customized or personalized items

Note: Policy Changes

Rabiul Islam International Pvt Ltd. reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our refund policy, please feel free to contact us at +91 9330249889. Our customer service team is here to assist you and ensure your satisfaction.

Last Updated: 22/04/2024